Our dedicated customer care team provides a 24 hour/7 day service, backed by Summit - an award winning IT system connecting our field engineers and operatives to the office and enabling our team to respond rapidly to our clients' needs We believe passionately in contributing to the communities in which we work by supporting local initiatives and helping disadvantaged groups People are the cornerstone of our business, so we place great importance on recruiting the right people and helping them develop to their full potential through professional training programmes and responsible management Apprenticeships and employment for disadvantaged people through our Community Gain Fund