Auto Attendant
Auto Attendant services on MyInbound MyInbound cloud based network level auto attendant service is perfect for companies wanting the ability to filter a call to the correct department first time, every time. MyInbound provides the flexibility to have multiple routing options; this enables you to direct calls to different sites across the country. Auto attendant provides you with an out of office message facility, this can be used to advise the caller of a relevant time to call back, your opening hours or give them the ability to leave a message for a return call.Interactive Voice Response (IVR) allows you to upload file announcements to an inbound call plan as a way of communicating with callers.Use IVR to provide callers with call routing options and announcements to inform them of details such as opening hours and website address when the office is closed. With MyInbound you can queue the calls on each option and allow the caller to breakout to a different preset destination, this provides the caller with the ability to re-route their call to an alternative department or leave a message. UK IT Networks MyInbound platform also has the ability to create hunt groups; this enables calls to be continually diverted when unanswered, to preset nominated number(s) stored in a specific group. The auto attendant will also allow you to record all calls received and will be stored online for you to review at anytime. Having an Auto Attendant in place provides you with a professional company image and saves the associated cost of an annual salary for a receptionist, due to the calls being automatically filtered to the correct departments. Get in Touch For a no obligation quote or you would like to discuss your requirements in more detail, speak to one of our friendly sales team by calling: 0844 324 85 85, you can email us:sales@ukitnetworks.com or *Text 'MyInbound' and your 'company name' to 84555 and we will call you. *text charged at your standard network rate