Inverclyde Learning Disability Services Online To this end, each new service user will have a Carenap completed prior to uptake of our service, which will highlight areas we can address in partnership with the service user and carer Users and carers can request a particular keyworker or a change of keyworker and we will accommodate any request as far as is possible At the core of all that we do is the service user and the principle of full and valued social integration