Our Integrated Risk Management Plan identifies the strategic issues to be addressed in the next 4 years It outlines our performance relating to 2010/11 and our priorities for 2011/12 and the actions we will undertake to deliver those priorities When emergency incidents do occur, we respond to them with well trained staff using modern methods and equipment This is a summary of of our Service Plan, which reflects our third year of delivery of our Strategic Plan This Service Plan reflects our third year of delivery of our Strategic Plan