The Learning Support Centre provides a range of specialist disability support services that are tailored to the individual needs of our clients. Our services include: one to one specialist tuition, coaching, mentoring, notetaking, transcription services, assistive technology training, personal assistants and personal care. Our role is to support our service users in accessing education and the workplace as well as provide general support with day to day living. Clients might include people with physical or sensory disabilities, people with neurological conditions (e.g. dyslexia) and people with psychological health problems, who wish to develop and enhance their skills for study and job. Before we match a support worker with a customer, a plan for the support and/or care is drawn up in consultation with the customer. At this stage, clear assumptions are outlined to guarantee the support is delivered appropriately and assumptions of the service are realistic.