Health Shield is a Friendly Society that has built its business on fairness to members and we are firmly committed to the Financial Services Authority's "Treating Customers Fairly" initiative Health Shield has been crowned Group Cash Plan Provider of the Year We have a TCF Staff Focus Group who ensure that any membership issues can be raised and discussed by the team at Health Shield In 1877, the year that Health Shield was formed, there was no such thing as the NHS and welfare state We have introduced regular membership Product Development, Claims, Welcome and Leavers Surveys