Carpet-cleaning-Essex.com is a small family run business, being small enables us to tailor our service to meet your needs exactly.We are not part of a franchise so we are able to keep costs lower than the franchises but also provide a level of service that franchises simply cannot.This is because all work is carried out by us, our good reputation is important to us and because of this your satisfaction is our priority. We want you to be completely happy and tell your friends and family about us we like to think that this is the best way to run our business.We offer a free onsite written quote and a guarantee of your satisfaction.If you are not satisfied with the results of our work, we wont charge you a penny.