LancasterSecure Group may make changes to these Terms of Service at any time, and such changes will take effect ten calendar days after notice of the changes is given to Customer LancasterSecure Group guarantees a response of less than 72 hours to support tickets These Terms of Service act as a fully binding agreement between LancasterSecure Group and each of its customers If Customer does not agree with these Terms of Service, Customer must discontinue use of their services immediately and contact LancasterSecure Group to cancel their account We believe in customer satisfaction and we go the extra mile for our customers and the after service care