We have successfully implemented a Customer Service Delivery Framework which has allowed us to understand and manage the needs of our customers to deliver quality buildings on time and within budget Our business is focused on the service we offer our clients, and this approach results in Baggaley undertaking a high percentage of repeat and negotiated works Our training ethos has resulted in the company winning the East Midlands Training Awardsand we provide continuous training and development for all staff At our headquarters in Mansfield, Nottinghamshire, we directly employ a dedicated workforce of 200 that enables us to resource and deliver what we promise