Having joined a large multinational company in 1983, I started my 'apprenticeship' in hearing aid audiology working in the West Yorkshire towns of Huddersfield, Halifax and Dewsbury.Having worked for a large organisation for a number of years, I was promoted to Area Manager covering the North of England involving training and monitoring new and existing hearing aid dispensers. In 1993 I was asked if I would be interested in setting up a major new hearing centre in the North East which I ended up running for nine years - however, the 'corporate' way of hearing-aid dispensing began to frustrate me so, after talking with my wife Shirley, we decided to 'take the plunge' and operate as an independent which would give me the opportunity to choose my own products and operate the service element in a more personal manner.We now offer a highly personnal home service in North Yorkshire specialising in Phonak instruments.Free Hearing Handbook available as PDF download