SureCare Newcastle & North Tyneside is a family ran home care business. SureCare Newcastle & North Tyneside's objective is to improve the quality of life for individuals and families who require our help, by enabling them to live independent and fulfilled lives in the comfort of their own homes for as long as it is safe and practical to do so. SureCare Newcastle & North Tyneside aim to provide a tailored package of care and support, that contributes to the health and wellbeing of our service users incorporating their individual needs, preferences and personal goals. Before SureCare Newcastle & North Tyneside can deliver any services, a full care needs assessment is completed by our experienced staff and a detailed plan of care agreed upon with the relevant individuals. We regularly review the care and support provided to ensure it has the flexibility to respond to any change of needs or personal requirements. SureCare Newcastle & North Tyneside encourages feedback from its clients, their friends and families and is committed to delivering high quality, person-centred care services. Our rigorous recruitment and in-house training procedures ensures that SureCare Newcastle & North Tyneside continuously provide the highest calibre of care workers who are regularly monitored and supported in their role. Career progression and development is encouraged throughout, alongside participation within the local community.