Online reputation management
With the customer now in control of feedback and reviews it's really important to ensure your online reputation is not being damaged by poor reviews and bad feedback.Firstly you need to monitor what people are saying about you.  We will help you use Twitter, Facebook, and relevant review sites to monitor comments and feedback made about your business.  Negative feedback needs to be addressed immediately with at least a response, or perhaps an offer where appropriate and genuine.Setting up the systems to manage this requires knowledge that we can provide.  Costs start at a few hundred pounds.  Remember all we really have in this world is our reputation.