Newlite Solutions Limited exists to provide specialist manufacture and supply of lighting and electrical equipment.To enable this service to be delivered effectively Newlite Solutions Limited works to built relationships and partnerships with its customers to enable their individual requirements to be identified and delivered upon, thereby supporting customer satisfaction. Customer relationships are built on the back of the expertise and knowledge Newlite Solutions Limited has of the lighting and signage markets and a key strength is the ability Newlite Solutions Limited has to understand and interpret customer requirements to identify the most suitable and appropriate product and solution for the customer. Newlite Solutions Limited also recognises that value for money and competitive pricing are vital in the lighting industry and to works to ensure that their customers receive both of these as part of the standard service. Ultimately reliability and delivery on time speak loudest and Newlite Solutions Limited commits to this with a desire to ensure the agreed delivery dates are achieved for every customer. Newlite Solutions Limited has implemented a quality management system, aligned to the requirements of ISO 9001 to support the business in working effectively and efficiently.Newlite Solutions Limited is committed to managing, maintaining and improving this quality management system to ensure it continues to support the business. The business has set itself the following objectives; -To supply suitable high quality products[95% inspection pass rate, 0 product related complaints] -To provide a reliable and trusted delivery service [95% delivery dates met, 0 delivery related complaints] -To operate a certificated ISO 9001 quality system[0 major non-conformances at assessment] Troy Rothery, Managing DirectorJanuary 2009