We are Management Consultants - specialising in business processes, customer experience, service transformation and all fields associated with housing management. "Callidus" is the Latin term for clever, dexterous, smart and experienced, and that's what we offer, intelligent, insightful and smart consultancy and interim management solutions. Callidus Management Consulting specialises in providing business turnaround and performance improvement services. Our Principle Consultant, Richard Walker, has 20+ years of direct operational and strategic experience of working for some of the UKs biggest Housing Associations, ALMOs and Local Authorities. As a Consultant he has branched out and worked predominantly in the private sector supporting process reviews, customer service reviews and project delivery. We specialise in the following: Consultancy Services: ★ Performance & Service Improvement • Rent Arrears & Welfare Reforms • Empty Homes • Customer Complaints • Anti-So