We use intelligent routing to handle incoming calls through the use of traditional menus and can manipulate the point of delivery depending on the time of day or the length of time the caller has been in the queue Our modern web based ticketing and call centre systems coupled to our experienced management team and contact centre agents will give you peace of mind that your event is in good hands Booking fees are now commonplace and generally accepted by the public but as an alternative we will consider a percentage of sales or even a flat fee In fact marketing programmes can be designed to maximise web sales which would directly reduce our fees