Telephone Wellbeing and Monitoring (TWM)
Do you have a family member or friend who doesn't require full care but just needs to have a daily phone check? Care Connected have experienced staff (TWM carers) who are able to make a telephone call at appointed times to check on such people. They are excellent communicators who are trained to ask the kind of questions to determine a person's health and well-being. If the carer is in any doubt they will immediately contact an appointed family member or representative to give a full update and report any concerns. They can also make a house call within the hour to check the client's well-being. If necessary emergency services can be contacted. On making a telephone call, if the TWM carer does not receive an answer after two attempts of calling within 5 to 10 minutes they can provide a service to attend that person's home within 30 minutes. The cost for having one call every day at an agreed time for one week is just £16 per week! This will also include up to 6 calls during the week to update a family member or representative. Call outs and visits are at a negotiated rate. We offer our home care services in Rayleigh, Hadleigh, Benfleet, Leigh-on-Sea, Westcliff & Southend-on-Sea. Please feel free to call us on 01702 527468 or simply fill in the contact form.