Kay Training is owned and run by , BA Service Sector Management. After discovering her passion for training while working for Morgan Stanley, Kay has been successfully delivering on all soft skills since 1998. This includes: customer services, communication skills, project management, telephone skills, team role assessment, and complaint handling. All courses have excellent delegate feedback and have been designed and improved upon over many years. You will be secure in the knowledge that a Kay Training course will improve the knowledge, behaviour, confidence and skills of your people. Training can be provided at your place of business or at our business partners locations in ScotlandNEWS!!!!! Now offering Corporate Team building packages A fun inspirational team event. SDS 50% Grants available.