We will also handle any telephone or email queries from customers, dealing with any issues they may have relating to meter readings or meter maintenance, saving you time and money We are also actively involved in a number of industry bodies and we are a key influencer in the energy sector Our Vision: to be the leading provider of environmental metering technology services Our Mission: maximising the delivery of metering technology and data services to minimise environmental and infrastructure impacts Our aim is to share our knowledge, experience and best practice with regulatory bodies and the industry as whole, for the benefit of the market and our customers A householder can choose their own secure password and our meter reader or engineer will use the password when they call