Common Ordering Mistakes
Most expensive glass mistakes do not happen after the order is placed. They happen before it, when the wrong product is chosen, the measurements are not right, or the small details are guessed instead of confirmed. Because most glass orders are bespoke, a mistake at that stage is rarely a minor inconvenience. It usually means delay, extra cost, and having to start again. The short answer: The most common glass ordering mistakes are ordering the wrong specification for the application, providing incorrect measurements, misunderstanding terminology, and assuming the cheapest option is automatically the best-value option. Ordering before the application is clear If you are not completely sure what the glass needs to do, that is where we would pause first. A lot of people know roughly what they want, but not the exact product or spec required for the job. That is normal, but it does need clearing up before the order goes through. Giving the wrong sizes or the wrong detail Incorrect sizes are an obvious problem, but shape details can be just as costly. Wrong angles, unclear cut-outs, or mixed-up corner details can turn a custom panel into scrap just as quickly as a wrong width or height. If the job includes staircase glass, shaped panels, or anything non-standard, we would always recommend extra care on the measurements and drawing. Choosing based on price alone Price matters. We know it is one of the first things most people want to know. But if the cheaper option is not suitable for the application, it stops being the cheaper option the moment it has to be remade. The better way to save money is to avoid paying for upgrades you do not need while still getting the specification right. Leaving key questions too late Lead time, delivery, edge finish, corner details, tolerances, and specification checks are all things worth asking before the order is finalised, not after. If those points are clear early, the whole process tends to move faster and with a lot less stress.