Customer Engagement
All businesses, big or small, need to reach out to their potential customer base, whether this is via more traditional methods such as advertising or more modern approaches such as social media it's a necessary part of the business plan to survive. Have you considered a multi-channel approach? Have you analysed your marketing expenditure Vs your return on investment? Both ActSmart services; Experts cards & Bounti offer an easy, low cost solution to engage with your audience bringing in new customers as well as encouraging repeat visits to your business. Make sure you are spending your marketing budget effectively. Why customer loyalty? -88% of businesses with a loyalty programme are more profitable than their competitors without one -64% of customers visit a business with a loyalty programme more frequently -A 2% increase in customer retention has the same effect as decreasing costs by 10% -It's 6 to 8 times more expensive to acquire a new customer than it is to retain an existing one -65% of customers say they would recommend a business because of a rewards program Experts Cards - create bespoke gift, loyalty, savings and promotional programmes - all on one card Bounti Rewards - say thank you to your customers with unique rewards and gain key insights into their buying behaviour