We will automatically give you a copy of the Consumer Code if you reserve a property which is available to you without charge, we will also inform you where further guidance is available and how to get this We will make an appointment with you prior to purchase to carry out a detailed demonstration of the features of your new home During this 2 year period, we will inspect and rectify any defects in your home caused by faulty components, materials or workmanship Providing our customers with an excellent service is paramount