Rachel McLane Ltd is an established and highly skilled design consultancy with specialist experience in concept design, design detailing and space planning for the hotel, residential, retail and spa & leisure industries. We thrive on the challenge of discovering what each client really wants from a project and finding the best way to provide it. Our reputation is built on attention to detail and customer satisfaction Our guiding principles underpin everything we do, every decision we make and every project we work on:- 1. A detailed and properly thought through concept is the best foundation to a successful design 2. We are flexible and willing to compromise - design has a way of evolving 3. Functionality in design and avoidance of self indulgent flights of fancy are essential 4. Good design fits its environment 5. Be a good listener - get rid of your ego- guide clients towards a decision through mutual good reasoning 6. REMEMBER THE CLIENT IS THE ONE WHO IS GOING TO