We will compensate customers within 28 days in full, in the event of loss, theft or damage, where proof of delivery to the Parcel PickUp agent can be provided At Parcel PickUp we are passionate about internet shopping; we love the fact that by using the internet we can source exactly the goods we want at the most competitive prices, and all of this can be arranged from the comfort of our own home Local Parcel PickUp agents take delivery of your internet shopping for you However, for the majority of us, this is either inappropriate or impractical and as a result, almost a third of delivery attempts to our homes end up in delivery depots or being sent back to the retailer