Listening and talking to people is regarded as an important part of delivering care. We can assist the client to keep in touch with their friends and relatives, and help with letter writing, assistance with planning and shopping. It is the aim of Deben Willow Care to provide a FLEXIBLE care service, responsive to each individual's needs. At one end of the scale an individual may require a hours assistance each week, albeit at the other end of the scale 24 hour care may be required. Between these two extremes, are endless possibilities for the use of this service, tailor made for each individual. Deben Willow Care Philosophy of Care aims to promote and reflect the values that focus upon the individual service user, as being central to the care service planning and delivery of care. In order to achieve this Deben Willow has drawn upon the fundamental core values of care which underpin the service values. These are the basis for the provision of individual care services. Deben Willow Care