Provides claims management and medical emergency assistance services to the Travel and Personal Accident insurance market and directly to multinational corporations Employs around 90 people, 30 of whom are based at our Medical Emergency Assistance operation in Palma, Mallorca and the remainder at our offices in Hoddesdon, Hertfordshire From day one we have invested in cutting edge technology and created teams that have extensive experience and understanding of the personal accident and travel insurance markets to support our service delivery philosophy It has been our goal to provide an outstanding service to our clients