Bluebell IT Solutions
Computer IT Services
Briary Barn, Blisworth Hill Farm, Stoke Road, NN7 3DB
Blisworth, Northamptonshire
Business profile
IT Managed Services Specialists
Bluebell are a vibrant group of IT as well as telecommunication professionals with a wide range of experience in the market. Client service as well as complete satisfaction sit at the extremely core of our worths. We do not use a phone call centre, or sub-contract any of our job. All of our staff are based under one roof covering as well as we take every customers account personally. Our continued growth has actually mainly been due to existing consumer references as well as we are proud to be "Gold Delivery Partners" for the Gamma network and also Microsoft Silver Partners. These accreditations from Gamma & Microsoft are a direct result of our dedication to quality as well as solution.
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Testimonials
From the outset we were impressed with the approach of Bluebell
We initially met Bluebell IT because we felt that our IT was somewhat stuck in the dark ages. Being a Digital Marketing company, we should be using cutting edge systems, and, in all other aspects of our work, we were. The area that let us down was our IT and telephone provision. With business growing rapidly, we needed a partner that could support our needs and offer new solutions to our problems. From the outset we were impressed with the approach of Bluebell, specifically the attention to detail they showed when discussing our business aims and targets. We have been equally impressed with the implementation & delivery of these new systems and the support that has continued throughout. We look forward to working together moving forward.
They have dealt with any issues we've had in a prompt and timely manner
When it comes to IT and Comms packages there are many companies out there who will spend time and energy selling you a package and then fail to follow that up once the systems are in place and you have signed on the dotted line so speak. Having been let down in the past by a provider who promised a lot and actually delivered very little, I went looking for a new provider and I found Bluebell. They were very honest and upfront during the selling process, not pushy at all and made me feel confident that they were the right choice for us as a business. And we haven't been let down. During the onboarding process we were kept informed at all stages, even to the point of getting regular calls from Darren (sales) to make sure everything was how I expected and had been sold to us, even helping out with advise about issues with our previous supplier. I feel confident that I can reach out to anyone of the team if I have a problem and it will be acknowledged and worked on quickly.
The support we receive has been second-to-none
We have always had a bad experience in the past with our IT and telecoms suppliers, from companies who provide a great sales experience but no ongoing support, through to companies looking for the most profitable solution but never the right solution. When we were first approached by Bluebell it was obvious from the start they were different to everyone else. They listened to our needs, clearly knew their industry, and understood the direction we wanted to take. Throughout our time with them they have been completely honest and upfront in both sales and their advice, which always reinforces for me that they are the right choice for us. The support we receive has been second-to-none; from their ability to solve issues from previous suppliers, to their tireless dedication in resolving urgent issues. They have provided a consistently high-quality service with a friendly and patient manner.