FeedbackMatters is the only multi-channel feedback solution delivered under an inclusive, engaging, patient-centred brand.Through easy-to-use hand held and touch screen kiosk devices running patent pending SmartQuest technology - which makes FeedbackMatters the only system available that allows patients to be presented with context-specific, relevant, questions and deliver ward/department level feedback - FeedbackMatters provides feedback technology that enables NHS Hospital Trusts, PCTs and GP surgeries to capture and learn from patient feedback. FeedbackMatters is an advanced multi-channel solution, allowing patients to respond via FeedbackMatters.org, SMS (text messaging), kiosks, handheld devices... even good old fashioned paper.As a result, the capabilities of FeedbackMatters extend beyond conventional patient experience tracker and questionnaire systems, making the collection of continuous patient feedback easy and cost effective.