Replacement glass or LCD for your Mobile Phone
Q: How long does a repair take? A: We guarantee to repair an item the same day. The repair can take between 1-4 hour(s) depending on the repair and tools/equipment need. The above time is referring to a screen replacement only. When running diagnostic tests please allow up to three working days. Q:How long will it take with postage? A: Say for example you posted an item Monday 9am using Royal mail 1st class postage, we'd receive the item tuesday morning, repair and return the same day 1st class. You would then expect to get your item back by Wednesday morning. We have been dealing with repairs by post for a long time and the above time frame is true about 95% of the time, but you must be aware that the Royal mail system is totally out of our hands. Once we provide you with a tracking number we can't speed up the process. Please be aware that weekends will effect the quote time as well. Q: Will you need to wipe my phone of its details, images and settings? A: We have no need to access or edit your phones details or settings. Once we receive a phone we turn it on to see the damage, turn it off and complete the repair and then we turn it back on to ensure it is fully working and that is it. We take our customers privacy as an extremely important factor of our service. If you'd like even more peace of mind then check out our on-site express service Q: Does the repair come with a labour guarantee? A: All parts fitted include at the very minimum a 6 month warranty and up to 12 months depending on the manufacturer. Also included in the service is a 90 'labour guarantee' this covers the craftsmanship of the fitted item.